How much space is needed for delivery and installation of the hot tub?
All of our hot tubs are inflatable, so there aren’t any specific delivery requirements. The hot tub requires 2.5m x 2.5m space for installation.
How long does it take to fill the hot tub with water?
It usually takes between 1 – 2hrs depending on the water pressure from your supply.
How long do you have to wait for the water to heat up?
Your hot tub will take around 18-24hrs to heat up. Check your hot tub regularly to ensure the temperature on the display is slowly increasing. It will generally increase between 1-1.5ºc per hour depending on the outside temperature.
Is there anything I need to do to maintain the water quality?
Yes. We will provide you with all the necessary chemicals to maintain the cleanliness of the water. We will demonstrate what you need to do to keep your hot tub and filter clean when we deliver your hot tub.
How do you ensure it is safe having water near electricity?
To ensure your safety, an electrical breaker known as a Residual Current Device (RCD) is fitted to the mains cable of the hot tub pump.
How often are your hot tubs cleaned?
We clean and disinfect all our hot tubs thoroughly after each use.
How much notice do you need for a hot tub booking?
To avoid disappointment, our best advice would be to book as far in advance as possible. However, there’s always a chance we have last minute availability, so it’s always worth getting in touch to enquire.
Do you provide gazebo hire?
Yes, our gazebos are available in addition to the hut tub hire, but they are also included in a selection of our package deals. So be sure to check these packages out to see what others goodies would be included.
Is there an age limit for hiring or using hot tubs?
The minimum age we allow to hire a hot tub from us is 18.
There is no age limit for using the hot tubs, however, all children must be supervised at all times. If there are small children using the hot tub, floating devices or arm bands are suggested.
Can pregnant women, or people with medical conditions use your hot tubs?
It is imperative that you seek medical advice from a doctor prior to using the hot tubs, if you are pregnant or suffer from a medical condition.
Do I empty the hot tub before you collect it?
No. We have a submersible pump which empties the hot tub in no time into your nearest drain. If you were to empty it yourself onto your garden, it would flood all of your lovely flowers.
What is the approximate running cost of the hot tub during the hire period?
On average it will cost just over £3 for the water, if you are on a metre. The electricity used would be approximately £2 for every 24 hours of running time.
If I change my mind, can I cancel?
We understand that sometimes plans change, or unforeseen circumstances arise, therefore if you wish to cancel 1 week before your booking date, you will receive a full refund of your hot tub hire deposit. If you cancel after this time the £50 deposit is non-refundable.